Privacy Policy

Last Updated: 22/10/2024

Welcome to Simply UK Claims (the “Website”) and Simply UK Claims Limited (the “Company”). At Simply UK Claims Limited, we respect your privacy and are committed to protecting any personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

• Personal Identification Information: When you register, subscribe to a newsletter, or fill out a form, we may collect personal details like your name, email address, mailing address, phone number, and date of birth.
• Non-Personal Information: We may collect non-personally identifiable information such as your browser type, operating system, and details about your visit, including the pages you view and the links you click.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our site and gather data about visitor usage and preferences. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

• To Personalize Your Experience: By understanding how you interact with our site, we can better tailor our content and services to meet your needs.
• To Improve Our Website: We continually strive to improve our Website offerings based on the feedback and information we receive.
• To Communicate with You: We may use your contact information to respond to inquiries, send updates, and inform you about changes to your claim(s).
• To Comply with Legal Obligations: When necessary, we use your data to comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

• With Service Providers: Trusted service providers who assist us in operating our Website and conducting our business, provided they agree to keep your information confidential.
• For Legal Compliance: We may disclose your information when required by law or in response to legal processes, such as court orders or subpoenas.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.

5. Your Rights under the UK General Data Protection Regulation (UK GDPR)

• Right to Be Informed: We will inform you of any changes in our Privacy Policy or Terms and Conditions.
• Access: Request details about the personal information we hold by contacting data@simplyukclaims.co.uk.
• Correction: Update incorrect or incomplete information by contacting data@simplyukclaims.co.uk.
• Deletion: Request deletion of personal data, subject to legal exceptions, by contacting data@simplyukclaims.co.uk.
• Opt-Out: Opt-out of promotional emails by contacting data@simplyukclaims.co.uk.
• Restrict Processing: Request changes by contacting data@simplyukclaims.co.uk.
• Object: Raise objections by contacting data@simplyukclaims.co.uk.
• Automated Decision Making and Profiling: For more information, contact data@simplyukclaims.co.uk.

6. Third-Party Links

Our Website may contain links to other sites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Cookies Policy

Cookies enhance your browsing experience by performing functions such as remembering your passwords or preferences. Analytics cookies monitor your activity on a website without identifying you personally to help website owners improve their services.

Cookies are small text files stored on your computer or device. Some are temporary and deleted when you close your browser, while others are stored longer to provide tailored content on future visits. This website adheres to the International Chamber of Commerce (ICC) UK Cookie Guide.

Here's is a list of cookies that may be used on the website

Category 1: Strictly Necessary Cookies

Description: These cookies are essential for the operation of the website. They are required for basic functionality, such as logging in, remembering items in a shopping cart, or accessing secure areas of the site.

Category 2: Performance Cookies

Description: These cookies collect data about how users interact with the website, such as which pages are visited most often or if there are error messages. The data collected is anonymous and aggregated, and it is used to improve the website's performance.

Category 3: Functionality Cookies

Description: These cookies remember choices the user makes (like user name, language, or region) and offer enhanced, more personalized experiences. They are often used for things like custom settings or remembering your preferences.

8. Retention and Disposal of Your Information

To assist with future queries, we retain your full file in electronic format for the legally required period. Litigation case files are kept for six years after closure, unless involving a child or protected party, which requires a longer period. Specific time limits are provided in the Client Information booklet.

If you prefer us to delete your basic contact details when securely disposing of your file, notify us at data@simplyukclaims.co.uk. We do not routinely delete emails; please request deletion if required, and we will endeavor to comply.

9. Children’s Privacy

Our Website is not directed toward individuals under 13, and we do not knowingly collect personal information from children. If you believe such information has been collected, contact us to delete it promptly.

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Please review it regularly.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Simply UK Claims Limited
Email: data@simplyukclaims.co.uk